• Automobiles & Light Vehicles82-1.2%
  • Full-Service Restaurants82+1.2%
  • Internet Portal & Search Engines80+5.3%
  • Internet News & Opinion74+1.4%
  • Internet Social Media71+4.4%
  • Limited-Service Restaurants80 0.0%
 
 
Airlines69 0.0%
Ambulatory Care79-3.7%
Apparel79 0.0%
Athletic Shoes811.3%
Automobiles & Light Vehicles82-1.2%
Banks78+1.3%
Breweries81 0.0%
Cellular Telephones782.6%
Computer Software76 0.0%
Consumer Shipping81-3.6%
Cooperative Utilities81-2.4%
Credit Unions853.7%
Department & Discount Stores77 0.0%
Federal Government66.1-3.4%
Fixed-Line Telephone Service73-1.4%
Food Manufacturing82+1.2%
Full-Service Restaurants82+1.2%
Gasoline Service Stations752.7%
Health & Personal Care Stores792.6%
Health Insurance73+1.4%
Hospitals76-2.6%
Hotels75-2.6%
Internet Brokerage802.6%
Internet Portal & Search Engines80+5.3%
Internet News & Opinion74+1.4%
Internet Retail78-4.9%
Internet Service Providers63-3.1%
Internet Social Media71+4.4%
Internet Travel771.3%
Investor-Owned Utilities75-2.6%
Life Insurance832.5%
Limited-Service Restaurants80 0.0%
Local Government70.4+1.9%
Household Appliances80-1.2%
Municipal Utilities76 0.0%
Personal Care & Cleaning Products83 0.0%
Personal Computers79-1.3%
Property & Casualty Insurance81+3.8%
Soft Drinks84 0.0%
Specialty Retail Stores802.6%
Subscription Television Service65-4.4%
Supermarkets781.3%
Telephone service72 0.0%
Televisions & Video Players85-1.2%
U.S. Postal Service72-6.5%
Wireless Telephone Service72 0.0%

Remarkable Knowledge.
Experience That Matters.

CFI Case Management

Creating satisfied customers is more than just providing great service. It requires an understanding of the entire customer experience involving all the channels that touch your customers and responsiveness to customer needs.

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