• Apparel79+3.9%
  • Athletic Shoes80+2.6%
  • Breweries83+9.2%
  • Computer Software819.5%
  • Food Manufacturing83+9.2%
  • Household Appliances821.2%
  • Personal Care & Cleaning Products83+7.8%
  • Personal Computers781.3%
  • Soft Drinks84+6.3%
  • Televisions & Video Players876.1%
 
 
Airlines72+4.3%
Ambulatory Care77+1.3%
Apparel79+3.9%
Athletic Shoes80+2.6%
Automobiles & Light Vehicles823.8%
Banks76 0.0%
Breweries83+9.2%
Cellular Telephones79+1.3%
Computer Software819.5%
Consumer Shipping80-1.2%
Cooperative Utilities76-5.0%
Credit Unions81-4.7%
Department & Discount Stores74-3.9%
Federal Government63.9-0.8%
Fixed-Line Telephone Service70+1.4%
Food Manufacturing83+9.2%
Full-Service Restaurants81-1.2%
Gasoline Service Stations752.7%
Health & Personal Care Stores73-5.2%
Health Insurance69-1.4%
Hospitals75+1.4%
Hotels74-1.3%
Internet Investment Services76-7.3%
Internet Search Engines & Information76-5.0%
Internet News & Opinion73-1.4%
Internet Retail80-2.4%
Internet Service Providers64+1.6%
Internet Social Media744.2%
Internet Travel Services791.3%
Investor-Owned Utilities72-2.7%
Life Insurance77-3.8%
Limited-Service Restaurants79+2.6%
Local Government64.0-2.7%
Household Appliances821.2%
Municipal Utilities68-6.8%
Personal Care & Cleaning Products83+7.8%
Personal Computers781.3%
Property & Casualty Insurance79 0.0%
Soft Drinks84+6.3%
Specialty Retail Stores77-2.5%
Subscription Television Service65+3.2%
Supermarkets73-3.9%
Telephone service72 0.0%
Televisions & Video Players876.1%
U.S. Postal Service73+5.8%
Wireless Telephone Service71+1.4%

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Industry Studies — Banking

Bank Satisfaction Barometer 2015

The third edition of the CFI Group’s bank customer survey resulted in an overall score of 79 (on a 0-100...

Bank Satisfaction Barometer 2015 Infographic

A visual representation of the Bank Satisfaction Barometer results for 2015 (scroll to download PDF). To download full report, click...

Small Business Forecast 2015

Small business owners are more optimistic about the health of the economy and their own potential for economic growth than...

Small Business Forecast 2015 Infographic

A visual representation of the Small Business Forecast 2015 (scroll to download PDF). To download full report, click here....

Small Business Forecast 2014

Presenting the inaugural results of the Bank of America/CFI Group Small Business Forecast for 2014. Download the report below and check...

Bank Satisfaction Barometer 2014

In the second installment of the Bank Satisfaction Barometer, CFI Group finds that Banking satisfaction scores a point higher than in 2013,...

Bank Satisfaction Barometer 2014 Infographic

A visual representation of the Bank Satisfaction Barometer results for 2014 (scroll to download PDF). To download full report, click...

The UK Banking Customer’s Growing Preference for Mobile Banking

Smartphones are a part of daily life in the United Kingdom. eMarketer estimates there are 31 million smartphone users in...