Holiday Retail Report Sponsored by Radial
As online retailers prepare for the ultra-competitive holiday season, advanced knowledge of consumers’ preferences informs decision makers about the services and offers that will attract the most customers during the year-end shopping rush.
CFI Group's shares survey results of over 500 retail shoppers. The highlights include:
- 91% of respondents said they would be willing to increase the size of their online order to qualify for free shipping.
- 89% said waiting 5-10 days for their order to arrive is acceptable if it keeps shipping costs low.
- 77% of respondents said they are likely to share their online shopping experiences on a social media platform. The majority of these individuals expect a direct response from the retailer.
Read the report to find out more about shoppers' expectations during the holidays.
To download the full report, click below: