WHAT WE DO
CFI Group helps agencies deliver exceptional experiences by giving a voice to customers and employees.
WHAT YOU GET
WHY CHOOSE US
Only CFI Group service teams provide the insight that comes with over 30 years expertise applying customized ACSI methodology in every U.S. Executive Branch Department.
CFI Group’s services are available through the GSA MOBIS schedule or through Department of Interior’s Federal Consulting Group (FCG).
CFI Group applies the cause-and-effect techniques of the American Customer Satisfaction Index (ACSI) to help measure employee engagement - See more at: https://cfigroup.com/resource-item/gov-employee-engagement/#sthash.mwSKJ00M.dpuf
- April 29, 2020
center WHAT WE DO WHAT WE DO CFI Group helps public-sector organizations understand citizen and employee perspective by measuring experience, analyzing results, and recommending key areas […]
- May 2, 2019