Get advanced web analytics and more flexibility, all at a low price, with Website Satisfaction measurement by CFI Group. Our advanced technology allows us to provide the same web measurement and reporting capabilities you receive with your current customer experience measurement program, along with deeper insights into which investments yield the greatest impact on the visitor experience.
As the founding partner of the American Customer Satisfaction Index (ACSI), CFI Group provides the opportunity to measure your visitor website satisfaction using the proven ACSI methodology, plus over 29 years analyzing citizen feedback.
RELATED RESOURCES
- Date
- February 15, 2018
We see four opportunities for government website managers to continue this improvement: Don’t forget the Boomers+, Design for Digital Wayfinding, Remember desktops/laptops, and Ensure market demand for new apps.- See more at: https://cfigroup.com/resource-item/government-websites-2017/#sthash.HtCcxpnV.dpuf- Date
- June 6, 2017
center Author by Kelly Stallard | June 06, 2017 no-repeat;center top;; auto 0px 15 default default Summary Customer experience metrics measure the experience when visiting the […]- Date
- April 7, 2017
center Description no-repeat;center top;; auto Description Sheri Petras talks with Federal Drive’s Tom Temin on Federal News Radio. Sheri and Tom discuss CFI Group’s recent study […]