GOV CX FORUM

May 15, 2019

GOV CX FORUM

May 15, 2019

 
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REGISTRATION

 

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This event is open to government employees. Join CFI Group, the Federal Consulting Group (FCG), and agency professionals for an opportunity to explore best practices with your peers who measure and manage the customer or employee experience at their agencies. Presenters will share how they use feedback mechanisms to improve operations and fulfill the missions of their agencies.

 
 
 

FORUM AGENDA

8:30 – 9:00

Breakfast Buffet and Networking

9:00 – 9:15

Welcome/Introductions/
Opening Remarks

CFI Group and FCG

9:15 – 10:00

First Speaker

TBD

10:00 – 10:15

Break

10:15 – 11:00

Second Speaker

TBD

11:00 – 11:10

Closing Remarks

11:10 – 11:30

Networking

 
 
 

MAY 2019 FORUM AGENDA

8:30 – 9:00Breakfast Buffet and Networking
9:00 – 9:15Welcome/Introductions/Opening Remarks
CFI Group and FCG
9:15 – 10:00First Speaker
10:00 – 10:15Break
10:15 – 11:00Second Speaker
11:00 – 11:10 Closing Remarks
11:10 – 11:30 Networking
 

PAST PRESENTERS (2019 Presenters Announced Soon)

 

Our Partnership With Federal Consulting Group

 

CFI Group partners with the Federal Consulting Group (FCG)* to provide the only customized American Customer Satisfaction Index (ACSI) customer experience analytics program. Our carefully designed measurement tools and our team of research experts enables agencies to understand and respond to the stakeholder experience.

*FCG offers an expedited clearance process with the Office of Management and Budget (OMB) for citizen satisfaction and employee engagement surveys. With FCG, we can launch your program in a matter of weeks.

 
 
 

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